Patient Access Navigator - Flexible Part-Time, OBGYN

Avera Health; Aberdeen (SD); On-site; USD 25,000 - 32,000; Part time

Job summary

Avera Obstetrics & Gynecology Aberdeen is seeking a part-time receptionist to support the clinic by welcoming patients, handling registrations, verifying insurance and collecting payments. You will manage scheduling and route calls, messages and faxes to the appropriate departments, while maintaining patient confidentiality and a courteous patient-first approach.

Based in Aberdeen, SD, the role offers weekday hours with some flexibility within clinic hours, and is located in the OBGYN Clinic.

Qualifications

• High School or GED equivalent or 1-3 months related experience.
• Ability to communicate effectively with others and maintain confidentiality.

Responsibilities

• Welcomes patients, checking them in and completing registration including verifying demographics, insurance and service payments.
• Responsible for insurance verifications, authorizations and getting consent and waiver forms signed as appropriate.
• Responsible for scanning all pertinent information into the patient’s record.
• Answers and addresses calls, messages and/or faxes, routing them to appropriate individuals/departments if needed.
• Maintains computer appointment scheduling and follows office scheduling policies/parameters.
• Expedites delivery of care by coordinating nurse, physician, and patient time; directs patients to ancillary services as needed.

Skills

Communication skills

Customer service

Education

High School or GED

Job description

Avera Obstetrics & Gynecology Aberdeen is seeking a part-time receptionist to support the clinic by welcoming patients, handling registrations, verifying insurance and collecting payments. You will manage scheduling and route calls, messages and faxes to the appropriate departments, while maintaining patient confidentiality and a courteous patient-first approach.

Based in Aberdeen, SD, the role offers weekday hours with some flexibility within clinic hours, and is located in the OBGYN Clinic.