Patient Access Eligibility Registrar

Cottage Health; California; On-site; USD 42,000 - 66,000; Full time

Job summary

Cottage Health in California is seeking a Patient Access Eligibility Registrar to support the CH Patient Access department. This role works directly with patients, clinical staff and other Cottage Health employees to provide information and resolve issues relating to patient accounts.

The position involves assisting in patient identification, collecting demographic and financial information, informing patients about benefits and responsibilities, and screening for government programs or charity

Responsibilities

• Assist in proper identification of the patient, collecting patient demographic and financial information.
• Advise patient/guarantor of benefits and financial responsibilities; collect information where possible.

Job description

Cottage Health seeks a Patient Access Eligibility Registrar for their CH Patient Access department responsible for working directly with patients, clinical staff, and other CH employees to provide information and resolve issues relating to patient accounts. Major accountabilities include:

• Assists in the proper identification of the patient, collecting patient demographic, and financial information. Responsible for maintaining updated information on patient accounts. Advises patient/guarantor of benefits and provides information on financial responsibilities the patient/guarantor may have and collects when possible. Explains services and facility policies regarding payment of hospital bill when able and applicable. Offers financial assistance and screens patients for government programs and CH charity. Obtains signatures on CH compliance forms as needed. Provides excellent service to all patients, family members, and visitors as they arrive for hospital services.

About Us

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

*Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health's annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards.