Patient Access Navigator - Day Shift (Lynnwood)

Universal Health Services; Kirkland (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Universal Health Services in Lynnwood is seeking a Patient Access Representative to support front desk operations, scheduling, admissions and registration. This role ensures smooth patient flow and accurate data handling.

The position requires verifying insurance, providing financial counseling, collecting payments, and ensuring regulatory compliance, with Medicaid navigation support as needed.

Qualifications

• High school diploma or equivalent required.
• 1+ years of administrative or customer service experience; healthcare preferred.
• Certifications in de-escalation and patient safety are provided during training.

Responsibilities

• Oversee patient communications, front desk services, scheduling support, medical records management, admissions and registration.
• Verify insurance eligibility and benefits; provide financial counseling and upfront payment collection.
• Ensure regulatory compliance and support Medicaid enrollment navigation as needed.

Skills

Administrative skills

Customer service

De-escalation

Education

High School Diploma

Job description

Universal Health Services in Lynnwood is seeking a Patient Access Representative to support front desk operations, scheduling, admissions and registration. This role ensures smooth patient flow and accurate data handling.

The position requires verifying insurance, providing financial counseling, collecting payments, and ensuring regulatory compliance, with Medicaid navigation support as needed.