Patient Access Navigator

Curana Health; United States; Remote; USD 21,000 - 30,000; Full time

Job summary

Curana Health, a national leader in value-based care for seniors, seeks a compassionate Call Center Associate to support patients across our care teams. You will manage incoming calls, assess needs, and route callers to the appropriate level of care with empathy and accuracy.

In this role, you will relay messages between patients and clinicians, document interactions, and help ensure timely responses. A high school diploma and strong communication skills are required, healthcare experience is a

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Healthcare experience preferred.

Responsibilities

• Manage incoming calls and assess patient needs.
• Direct callers to the appropriate care level.
• Relay messages between patients and care teams.

Job description

Curana Health, a national leader in value-based care for seniors, seeks a compassionate Call Center Associate to support patients across our care teams. You will manage incoming calls, assess needs, and route callers to the appropriate level of care with empathy and accuracy.

In this role, you will relay messages between patients and clinicians, document interactions, and help ensure timely responses. A high school diploma and strong communication skills are required, healthcare experience is a