Patient Navigator (Fully Remote)

Curana Health; United States; Remote; USD 21,000 - 30,000; Full time

Job summary

Curana Health, a national leader in value-based care for seniors, seeks a compassionate Call Center Associate to support patients across our care teams. You will manage incoming calls, assess needs, and route callers to the appropriate level of care with empathy and accuracy.

In this role, you will relay messages between patients and clinicians, document interactions, and help ensure timely responses. A high school diploma and strong communication skills are required, healthcare experience is a

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Healthcare experience preferred.

Responsibilities

• Manage incoming calls and assess patient needs.
• Direct callers to the appropriate care level.
• Relay messages between patients and care teams.

Job description

• Manage incoming calls and assess patient needs.
• Direct callers to the appropriate care level.
• Relay messages between patients and care teams.

Qualifications:

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Healthcare experience preferred.

About Us:

• Curana Health is a value-based care leader for seniors.
• We serve 200,000+ seniors in 32 states.

Curana Health is a national leader in value-based care for senior living communities and skilled nursing facilities. Founded in 2021, it serves 200,000+ seniors in 1,500+ communities across 32 states with over 1,000 clinicians.