Patient Access Navigator

ProMedica; Toledo (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

ProMedica is seeking a Patient Registration Specialist in Toledo to greet patients, verify registrations, and collect billing information as they pre-register or arrive for services in clinics, labs, or emergency departments.

You will ensure HIPAA compliance, post payments, and assist in training new staff, prioritizing daily tasks and quality assurance checks within a collaborative team.

Qualifications

• High school diploma or equivalent required.
• Experience or basic knowledge of health insurance plans and medical terminology.
• Minimum of 1 year experience in medical registration, medical assistant, revenue cycle/billing or similar in a medical office.

Responsibilities

• Validate insurance information and posting payments.
• Secure patient registration and collect billing information.
• Answer questions from patients, visitors, or staff while maintaining HIPAA compliance.

Skills

Medical terminology

Health insurance knowledge

Education

High school diploma or equivalent

Job description

ProMedica is seeking a Patient Registration Specialist in Toledo to greet patients, verify registrations, and collect billing information as they pre-register or arrive for services in clinics, labs, or emergency departments.

You will ensure HIPAA compliance, post payments, and assist in training new staff, prioritizing daily tasks and quality assurance checks within a collaborative team.