Patient Registration Specialist - Monroe Regional Hospital

ProMedica; Monroe (MI); On-site; USD 19,000 - 30,000; Full time

Job summary

ProMedica's Monroe Regional Hospital is seeking a Patient Registration Specialist to be the first point of contact for patients pre-registering or arriving for medical services. The role involves verifying insurance, posting payments, securing registration, and handling billing inquiries with a strong emphasis on HIPAA compliance.

You will work nights, 40 hours per week, within the Patient Registration Admitting Office, supporting staff and contributing to quality assurance and patient flow.

Qualifications

• Must have a high school diploma or equivalent.
• Preferred: experience with health insurance plans and medical terminology.
• Minimum of 1 year experience in medical registration or related medical office roles.

Responsibilities

• Verify insurance information for patients.
• Post payments and secure registration details.
• Assist patients, visitors, or staff with questions.
• Process billing information and maintain accurate records.
• Adhere to HIPAA guidelines and privacy practices.
• Contribute to quality assurance reviews and training of new staff.

Skills

HIPAA compliance

Customer service

Medical terminology

Insurance verification

Education

High school diploma or equivalent

Job description

Location:Monroe Regional HospitalDepartment:Patient Registration Admitting OfficeWeekly Hours:40Status:Full timeShift:Nights (United States of America)Job Summary:The Patient Registration Specialist is often the first-person patients meet as they pre-register or arrive for medical services in a ProMedica clinic, lab, inpatient, outpatient, or emergency department. People in this role perform tasks such as validating insurance, posting payments, securing registration, billing information, and answering questions from patients, visitors, or other staff.The Patient Registration Specialist complies with HIPAA guidelines and privacy practices, patient confidentiality, and patient rights. You will be an active team member and prioritize responsibilities to complete daily work and assist in training new staff as needed. You will review all work to ensure it complies with system quality assurance policies.The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.REQUIREMENTSMust have a high school diploma or equivalent.PREFERRED REQUIREMENTSExperience or basic knowledge of health insurance plans and medical terminology.Minimum of 1 year experience in medical registration, medical assistant, revenue cycle/billing or other like positions within a medical office setting.ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.Benefits:We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [e-mail] Opportunity Employer/Drug-Free Workplace