Patient Registration Specialist - Monroe Regional Hospital

promedica; Indiana; On-site; USD 42,000 - 56,000; Full time

Job summary

ProMedica is seeking a Patient Registration Specialist who will be the first point of contact for patients pre-registering or arriving for medical services in a ProMedica clinic, lab, inpatient, outpatient, or emergency department.

Responsibilities include validating insurance, posting payments, securing registration, collecting billing information, and answering questions from patients, visitors, or staff, while upholding HIPAA privacy and patient rights.

Qualifications

• Must have a high school diploma or equivalent.
• Experience or basic knowledge of health insurance plans and medical terminology.
• Minimum of 1 year experience in medical registration, medical assistant, revenue cycle/billing or other like positions within a medical office setting.

Responsibilities

• Validate insurance coverage and post payments.
• Secure patient registration and collect billing information.
• Answer questions from patients, visitors, or staff.
• Ensure HIPAA compliance and privacy practices.
• Assist in training new staff and review daily work for QA.

Skills

Customer service

Medical terminology

HIPAA compliance

Insurance verification

Education

High school diploma or equivalent

Job description

Location

Monroe Regional Hospital Department: Patient Registration Admitting Office Weekly Hours: 40 Status: Full time Shift: Nights (United States of America)

Job Summary

The Patient Registration Specialist is often the first-person patients meet as they pre-register or arrive for medical services in a ProMedica clinic, lab, inpatient, outpatient, or emergency department. People in this role perform tasks such as validating insurance, posting payments, securing registration, billing information, and answering questions from patients, visitors, or other staff.

The Patient Registration Specialist complies with HIPAA guidelines and privacy practices, patient confidentiality, and patient rights. You will be an active team member and prioritize responsibilities to complete daily work and assist in training new staff as needed. You will review all work to ensure it complies with system quality assurance policies.

The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

Requirements

• Must have a high school diploma or equivalent.

Preferred Requirements

• Experience or basic knowledge of health insurance plans and medical terminology.
• Minimum of 1 year experience in medical registration, medical assistant, revenue cycle/billing or other like positions within a medical office setting.

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [e-mail]

Equal Opportunity Employer/Drug-Free Workplace