Patient Access Navigator

LCMC Health; Michigan; On-site; USD 32,000 - 45,000; Full time

Job summary

LCMC Health seeks a friendly, detail-oriented Registration Clerk to greet patients, verify demographics, and schedule services across locations in the United States. You will handle registration, insurance validation, and intake documents to ensure accurate patient accounts.

The role emphasizes strong customer service, clear communication, and efficient processing while supporting clinicians and admitting teams in a fast-paced environment.

Qualifications

• High School Diploma/GED or 2 years of work experience.
• Excellent customer service and communication skills.
• Ability to manage multiple tasks and prioritize.

Responsibilities

• Greets patients, guests and family members.
• Schedules patients for services at appropriate locations and times.
• Registers patients with accurate demographic and insurance information.
• Performs insurance verification and communicates financial information.
• Balances cash drawer and handles receipts per policy.
• Provides directions and scheduling support to patients.

Skills

Excellent customer service

Oral and written communication

Multitasking

Time management

Decision-making

Computer proficiency

Education

High School Diploma/GED or 2 years of work experience

Job description

LCMC Health seeks a friendly, detail-oriented Registration Clerk to greet patients, verify demographics, and schedule services across locations in the United States. You will handle registration, insurance validation, and intake documents to ensure accurate patient accounts.

The role emphasizes strong customer service, clear communication, and efficient processing while supporting clinicians and admitting teams in a fast-paced environment.