Hospital Entrance Concierge & Mobility Aide

Mayo Career Site US; Rochester (MN); On-site; USD 21,000 - 28,000; Full time

Job summary

Mayo Clinic is seeking a door attendant to assist patients and guests with safe movement to and from vehicles and transportation services on our campus in Rochester, MN. The role emphasizes courteous service, mobility support, and coordinating with shuttle and taxi operations.

The successful candidate will help keep loading zones clear, transport patients and belongings, and ensure safety in drive-up areas.

Responsibilities

• Assist patients and guests to and from cars, courtesy vans, shuttle buses, or taxis.
• Offer direction support, mobility assistance and answer general questions for guests.
• Keep patient loading zones clear and transport patients and belongings or medical devices as needed.
• Call, record and monitor taxi cabs and courtesy vehicles daily for patients and visitors.
• Assist with valet operations and sanitize equipment used to support patient.
• Provide traffic control in drive-up lanes to ensure safety of everyone traversing through these areas.
• Wheelchair recovery is required in hospital floors, clinic floors, hotels and other on/off campus areas.

Job description

Mayo Clinic is seeking a door attendant to assist patients and guests with safe movement to and from vehicles and transportation services on our campus in Rochester, MN. The role emphasizes courteous service, mobility support, and coordinating with shuttle and taxi operations.

The successful candidate will help keep loading zones clear, transport patients and belongings, and ensure safety in drive-up areas.