Patient Access & Medical Office Specialist

DHR Health; Edinburg (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

DHR Health in Edinburg, TX is seeking a Clinic Office Specialist to support the physician practice with administrative and clinical tasks. You will greet patients, schedule appointments, verify insurance, and manage registrations using the EMR and practice management software to ensure accurate records and smooth patient flow.

The role emphasizes customer service, clear communication, and the ability to work in a fast-paced, high-traffic medical office.

Qualifications

• High School/GED preferred.
• Minimum of 1 year receptionist/front desk experience.
• Experience in a high traffic medical office or MD office preferred.
• Experience in a surgical practice preferred.
• Knowledge of EMR/Practice management software; Excel proficiency.
• Good written and verbal communication skills.

Responsibilities

• Greet patients, visitors, and providers at reception.
• Schedule, cancel, and reschedule appointments; reminders for no-shows.
• Answer multiple phone lines and document messages in EMR.
• Verify insurance and patient demographics; register patients.
• Coordinate with hospital departments; handle filing and records.
• Process charges, payments, and balance daily cash/credit activity.

Skills

Front desk

Customer service

Verbal communication

Written communication

Multitasking

Education

High School / GED

Tools

EMR/Practice management software

Microsoft Office

Excel

Job description

DHR Health in Edinburg, TX is seeking a Clinic Office Specialist to support the physician practice with administrative and clinical tasks. You will greet patients, schedule appointments, verify insurance, and manage registrations using the EMR and practice management software to ensure accurate records and smooth patient flow.

The role emphasizes customer service, clear communication, and the ability to work in a fast-paced, high-traffic medical office.