Patient Access & Medical Office Administrator

UNC REX Healthcare; Goldsboro (NC); On-site; USD 22,000 - 31,000; Full time

Job summary

UNC Health Medical Group in Goldsboro, NC seeks an administrative assistant to handle patient check-in/check-out, scheduling, and billing inquiries. The role requires strong computer and communication skills and adherence to safety and privacy policies.

Responsibilities include processing payments, managing appointments, and maintaining office supplies, with a 40-hour work week and onsite schedule. Previous medical office experience is preferred, and a high school diploma is required.

Qualifications

• High school diploma or GED required; higher level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and prior medical office experience.
• Ability to read and interpret documents, communicate clearly, and enter data accurately.

Responsibilities

• Perform patient check-in and check-out procedures accurately.
• Process financial information and provide patient billing information.
• Maintain compliance with policies and revenue cycle guidelines.
• Answer phones, file, and provide professional information and assistance.
• Schedule patient appointments and enter demographic and clinical data into the system.
• Order and maintain clinical and office supplies and equipment.
• Adhere to HIPAA, OSHA, and infection prevention policies and procedures.

Skills

Customer service

Computer skills

Data entry

Communication

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Data entry systems

Job description

UNC Health Medical Group in Goldsboro, NC seeks an administrative assistant to handle patient check-in/check-out, scheduling, and billing inquiries. The role requires strong computer and communication skills and adherence to safety and privacy policies.

Responsibilities include processing payments, managing appointments, and maintaining office supplies, with a 40-hour work week and onsite schedule. Previous medical office experience is preferred, and a high school diploma is required.