Patient Access & Medical Admin Specialist

CommonSpirit Health; Lincoln (NE); Hybrid; USD 42,000 - 54,000; Full time

Job summary

CHI Health Clinic seeks a Medical Support Assistant to serve as a friendly first point of contact, ensuring smooth patient flow and administrative efficiency.

You will manage scheduling, registration, record-keeping, referrals, billing, and maintain a welcoming environment, supporting excellent patient care across walk-in and virtual services.

Required CNA or EMR training, CPR, and strong organizational and communication skills to thrive in a fast-paced clinic.

Qualifications

• Successful completion of State Health Department approved Certified Nursing Assistant (CNA) program, upon hire
• Successful completion of State Health Department approved Emergency Medical Responder (EMR) training program, upon hire
• Basic Life Support - CPR, upon hire

Responsibilities

• Assists with general patient care following established clinic workflows.
• Greets and prepares patients for the health care provider by completing intake duties such as documenting the patient’s reason for visit, obtaining and recording vital signs, reviewing documented drug allergies, asking if patient taking medications listed in EMR, and completing appropriate screening questionnaires.
• Collects and prepares ordered specimens for laboratory analysis.
• Cleans and sterilizes instruments.
• Ensures patient exam rooms are stocked, clean, and orderly.
• Escalates non-routine issues, questions and/or concerns timely and appropriately.

Skills

Organizational skills

Communication skills

Attention to detail

Empathy

Professionalism

Education

CNA program

EMR training

Tools

EMR software

Job description

CHI Health Clinic seeks a Medical Support Assistant to serve as a friendly first point of contact, ensuring smooth patient flow and administrative efficiency.

You will manage scheduling, registration, record-keeping, referrals, billing, and maintain a welcoming environment, supporting excellent patient care across walk-in and virtual services.

Required CNA or EMR training, CPR, and strong organizational and communication skills to thrive in a fast-paced clinic.