Patient Access Manager: On-Site Growth & Certs

Ensemble Health Partners; Claremore (OK); On-site; USD 63,100 - 94,650; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Paid certifications

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners in Oklahoma is seeking a senior Patient Access leader to plan, develop, and manage our hospital-based department. You will coach staff in admitting, registration, and financial services while driving performance and regulatory compliance.

Lead short- and long-term initiatives to improve service quality and data integrity, align processes with corporate policies, and oversee staffing, reporting, and daily operations at acute care sites to optimize revenue cycle results.

Qualifications

• Certified Revenue Cycle Representative (CRCR) certification.
• Certified Healthcare Access Manager (CHAM) certification.
• Preferred: Bachelor’s Degree or equivalent experience in healthcare management/administration.
• Minimum 2–3 years of management experience in the healthcare industry.
• Patient Access experience with managed care/insurance or call center preferred.
• Experience with Microsoft Office (must).
• Ability to balance numerous priorities and prioritize effectively.
• Advanced computer skills and ability to work with IT to meet technological needs.
• Demonstrated advanced usage of AI and management of teams using AI to improve processes, including AI experimentation and application.

Responsibilities

• Plan, develop, organize, and manage the Patient Access department, ensuring performance and effectiveness.
• Coach and develop all staff performing admitting, registration, and financial services functions.
• Implement short- and long-term plans to improve customer service and collect quality information.
• Provide leadership and contribute to revenue cycle and organizational goals while meeting regulatory compliance requirements.
• Work closely with the Director of Patient Access to align processes and procedures with Ensemble Health Partners policies at an assigned facility or market.
• Directly manage admitting, registration, and financial services operations at the acute care locations, including MRN assignment, medical necessity/compliance checks, patient instructions, insurance information collection, physician order processing, and finance compliance.

Skills

CRCR certification

CHAM certification

Management experience

AI management

Microsoft Office

Education

Bachelor’s degree or equivalent in healthcare management/administration

Tools

Microsoft Office

Job description

Ensemble Health Partners in Oklahoma is seeking a senior Patient Access leader to plan, develop, and manage our hospital-based department. You will coach staff in admitting, registration, and financial services while driving performance and regulatory compliance.

Lead short- and long-term initiatives to improve service quality and data integrity, align processes with corporate policies, and oversee staffing, reporting, and daily operations at acute care sites to optimize revenue cycle results.