Patient Access Manager: Lead Scheduling & Registration

ohiohealth; United States; On-site; USD 85,000 - 110,000; Full time

Job summary

OhioHealth is seeking a Manager of Patient Access - Patient Service Center to lead centralized scheduling and pre-registration in a high-volume contact center, ensuring timely access to care with strong customer service and registration accuracy.

Responsibilities include referral management, scheduling, insurance verification, collections, budgeting, and collaborating with clinical and revenue cycle leaders to improve patient flow and operational efficiency.

Qualifications

• Bachelor's Degree (Required)
• Field of Study: Business
• Field of Study: related field.
• Years of experience: 1-2 years

Responsibilities

• QA processes to ensure accurate hospital registration information.
• Create staffing patterns to maximize resources and ensure training.
• Review SQL and diagnostic reports to address issues.
• Develop annual operating expense and capital budgets to support allocation.
• Keep leadership updated on results and process changes; drive improvement.
• Develop staff and maintain WorkLife quality programs.
• Maintain knowledge of system applications supporting Patient Access.

Skills

Quality Assurance

Staffing planning

Data reporting

Relationship management

Staff development

Excel

SQL

Education

Bachelor's Degree

Business field

Field of study: related field

Tools

Excel

SQL

Job description

OhioHealth is seeking a Manager of Patient Access - Patient Service Center to lead centralized scheduling and pre-registration in a high-volume contact center, ensuring timely access to care with strong customer service and registration accuracy.

Responsibilities include referral management, scheduling, insurance verification, collections, budgeting, and collaborating with clinical and revenue cycle leaders to improve patient flow and operational efficiency.