Patient Access Leader - Multi-Location Cardiology

Vital Heart & Vein; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Vital Heart & Vein is seeking an experienced, organized, and hands-on Patient Access Manager for our Humble and Sugar Land / West Houston offices to oversee check-in and check-out operations across multiple clinic locations.

The ideal candidate will have five+ years of management experience in a large medical clinic or multi-provider practice, with a strong understanding of patient access and front-office workflows.

Qualifications

• Minimum five years of management experience in a large medical clinic, multi-provider practice, or multi-location healthcare setting.
• Demonstrated experience managing front-office, patient access, registration, or medical office personnel.
• Strong knowledge of medical office operations, patient registration, scheduling, and check-in/check-out workflows.
• Experience with EMR/EHR and healthcare practice management systems.
• Working knowledge of HIPAA privacy and confidentiality requirements.
• Ability to manage multiple priorities, resolve operational issues, and lead a team in a fast-paced healthcare environment.
• Strong written and verbal communication skills.
• Excellent organizational, problem-solving, and leadership abilities.
• Ability to maintain professionalism, discretion, and sound judgment when addressing employee and patient concerns.

Responsibilities

• Lead check-in and check-out staff across locations.
• Ensure accurate patient registration and appointment documentation.
• Monitor patient flow, delays, scheduling bottlenecks, and operational issues.
• Oversee collection of copayments, balances, and payments per office policies.
• Promote HIPAA compliance and staff training on policies.
• Collaborate with leadership to implement processes, staffing, and improvements.

Skills

Management experience

Front-office operations

EMR/EHR systems

HIPAA compliance

Communication skills

Organizational skills

Leadership abilities

Problem-solving

Job description

Vital Heart & Vein is seeking an experienced, organized, and hands-on Patient Access Manager for our Humble and Sugar Land / West Houston offices to oversee check-in and check-out operations across multiple clinic locations.

The ideal candidate will have five+ years of management experience in a large medical clinic or multi-provider practice, with a strong understanding of patient access and front-office workflows.