Patient Access Lead: Registration & Team Training

WVU Medicine; West Virginia; Hybrid; USD 28,000 - 38,000; Full time

Job summary

RMH Reynolds Memorial Hospital in West Virginia seeks a registration associate to manage patient intake, collect payments, and ensure accurate demographic information. The role supports training, downtime procedures, and daily workflow organization in a high-volume setting.

Responsibilities include processing registrations, collecting payments, and preparing identification armbands while maintaining compliance with hospital policy.

Qualifications

• High school graduate or equivalent.
• One year of patient registration experience.
• Ability to navigate hospital information systems.

Responsibilities

• Monitors registration activities in assigned area to ensure completion of registration and collection duties.
• Obtains demographic/billing/insurance information, prepares consent forms, collects deposits/co-payments/deductibles/patient liability payments, and prepares patient armbands.
• Assists in training employees and educating staff on changes to their role.
• Assists in coordinating downtime procedures.
• Organizes daily tasks to achieve productivity, accountability, and efficiency.
• May complete daily template adjustments due to unexpected call offs or clinic situations.

Skills

Computer literacy

Attention to detail

Communication skills

Medical terminology

Education

High school diploma

Job description

RMH Reynolds Memorial Hospital in West Virginia seeks a registration associate to manage patient intake, collect payments, and ensure accurate demographic information. The role supports training, downtime procedures, and daily workflow organization in a high-volume setting.

Responsibilities include processing registrations, collecting payments, and preparing identification armbands while maintaining compliance with hospital policy.