Patient Access Lead: Registration, Insurance & Payments

University of Mississippi Medical Center; Jackson (MS); On-site; USD 25,000 - 36,000; Full time

Job summary

University of Mississippi Medical Center is seeking a Patient Access Representative-Lead on the Main Campus in Jackson, MS. The role manages complex patient registrations, insurance verification, and payments, while maintaining accurate records in the EMR and ensuring a welcoming patient experience.

Responsibilities include coaching staff, training on registration and financial processes, and collaboration with clinical teams to optimize patient flow.

Qualifications

• Advanced knowledge of patient throughput workflows and regulations.
• Ability to maintain confidentiality and follow payer guidelines.
• Strong verbal and written communication; professional interpersonal skills.

Responsibilities

• Coach and train patient access staff to ensure efficient, empathetic service.
• Develop and deliver training for registration, insurance verification, and payments.
• Greet patients with professionalism and manage timely registrations and data collection.
• Verify demographics, insurance, and financial information; obtain signatures for forms.

Skills

Patient throughput

Confidentiality

Communication

Organizational skills

EMR familiarity

Education

High School Diploma/GED

Tools

Microsoft Word

Excel

Job description

University of Mississippi Medical Center is seeking a Patient Access Representative-Lead on the Main Campus in Jackson, MS. The role manages complex patient registrations, insurance verification, and payments, while maintaining accurate records in the EMR and ensuring a welcoming patient experience.

Responsibilities include coaching staff, training on registration and financial processes, and collaboration with clinical teams to optimize patient flow.