Patient Access Lead – Front Desk & Admissions

Beaumont Emergency Center; Beaumont (TX); On-site; USD 60,000 - 78,000; Full time

Job summary

Beaumont Emergency Hospital seeks a Patient Access Manager to lead the registration/admissions processes in Beaumont, TX. The role supervises Patient Access Specialists and ensures proper desk coverage, training, and adherence to policies.

The manager will drive high-quality patient service, accurate pre/post-visit information, and efficient cash collection. Strong leadership and HIPAA compliance are essential.

Qualifications

• Excellent communication and interpersonal skills for front-desk interactions and staff training.
• Strong understanding of medical billing, insurance verifications, and patient scheduling workflows.
• Ability to maintain HIPAA compliance and protect patient confidentiality.
• Proven leadership and staff supervision capabilities in a high-volume healthcare setting.

Responsibilities

• Oversee the registration/admissions process and supervise Patient Access Specialists.
• Schedule and ensure front desk coverage; monitor desk quality and patient flow.
• Orient and train new staff; develop and enforce standard operating procedures.

Skills

Communication

Empathetic

Assertiveness

Active Listening

Patient Oriented

Accountability

Dependability

Honesty/Integrity

Multi-Task

Team Player

Time Management

Reliability

Punctuality

Education

High School or Equivalent; College Degree preferred

Tools

MS Office

Excel

Job description

Beaumont Emergency Hospital seeks a Patient Access Manager to lead the registration/admissions processes in Beaumont, TX. The role supervises Patient Access Specialists and ensures proper desk coverage, training, and adherence to policies.

The manager will drive high-quality patient service, accurate pre/post-visit information, and efficient cash collection. Strong leadership and HIPAA compliance are essential.