Patient Access Lead: Registration, Billing & Compliance

Conifer Health Solutions; West Palm Beach (FL); On-site; USD 52,000 - 70,000; Full time

Job summary

Conifer Health Solutions at St Mary's Medical Center seeks a Patient Access leader to guide a range of duties that support departmental efficiencies. Responsibilities include registration, financial counseling, and coordinating hospital services for patients.

The role emphasizes leadership in patient access operations, with focus on insurance verification, authorizations, and adherence to compliance standards in a fast-paced hospital setting.

Qualifications

• High level proficiency with office software and PCs; ability to navigate multiple systems.
• Experience with ADT, revenue cycle reports and patient registration processes.
• Understanding of third-party payor requirements and compliance standards.

Responsibilities

• Greeting customers, provide patient registration and explain forms, schedule procedures.
• Provide full patient financial counseling, collect liabilities per policy and reconcile cash.
• Verify insurance benefits, obtain authorizations, and ensure inpatient visit notifications.
• Analyze ADT and revenue cycle reports; lead shift Patient Access Operations.

Skills

Typing 35 wpm

Software proficiency

Hospital environment knowledge

Customer service

Communication skills

Third Party Payor understanding

Compliance standards

Patient liability collection

Cross-training in Patient Access

Education

High School Diploma or GED

2-4 year college degree in Business, Accounting, Medical Administration or related area

2-4 years experience in medical facility or health insurance

3-5 years experience in Patient Access

1-2 years supervisory or lead role

Job description

Conifer Health Solutions at St Mary's Medical Center seeks a Patient Access leader to guide a range of duties that support departmental efficiencies. Responsibilities include registration, financial counseling, and coordinating hospital services for patients.

The role emphasizes leadership in patient access operations, with focus on insurance verification, authorizations, and adherence to compliance standards in a fast-paced hospital setting.