Patient Access Lead — Fast-Paced, Impactful Team Leadership

SSM Health; St. Louis (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Job summary

SSM Health Cardinal Glennon Children's Hospital in St. Louis, MO is seeking a Lead Patient Access role to manage registration activities, coordinate staff, and support fast, compassionate patient flow.

The position requires experience with patient registration, EHR, and health insurance terminology, plus strong computer skills and customer service. The role is full-time with variable day shifts, including weekends and holidays, and offers career development within a large health system.

Qualifications

• Experience with patient registration and EHR systems.
• Familiarity with health insurance terminology.
• Strong computer proficiency and customer service skills.

Responsibilities

• Leads assigned staff in patient registration activities.
• Coordinates shift operations and resources.
• Ensures compliance with policies and procedures.
• Oversees orientation and training of staff.
• Performs the duties of a Patient Access Representative.

Skills

Patient registration

EHR proficiency

Health insurance terminology

Customer service

Computer proficiency

Education

High School diploma/GED

Job description

SSM Health Cardinal Glennon Children's Hospital in St. Louis, MO is seeking a Lead Patient Access role to manage registration activities, coordinate staff, and support fast, compassionate patient flow.

The position requires experience with patient registration, EHR, and health insurance terminology, plus strong computer skills and customer service. The role is full-time with variable day shifts, including weekends and holidays, and offers career development within a large health system.