Patient Access Lead: Elevate Care & Team Performance

2000 Edward Elmhurst Healthcare; United States; On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Tuition reimbursement

Free parking

Wellness program

Savings plan

Health Savings Account options

Retirement with company match

Paid time off

Community involvement opportunities

Job summary

Endeavor Health Careers in Naperville, IL, is seeking a Patient Access Representative Lead to supervise the patient access department, ensuring efficient registrations and accurate insurance verification. The role leads a team, mentors staff, and oversees complex scheduling and registration tasks.

The ideal candidate has an Associate's Degree in Health Administration with 3–5 years in patient access, strong communication, and experience with registration systems.

Qualifications

• Associates Degree in Health Administration required.
• 3–5 years of experience in patient access or healthcare administration.
• Experience with patient registration and scheduling systems.

Responsibilities

• Lead and supervise the patient access department to ensure efficient registrations.
• Mentor and guide a team of patient access professionals.
• Oversee advanced patient registration tasks and complex scenarios.
• Ensure accurate entry of demographic and insurance information into the EHR.
• Coordinate scheduling for routine and specialized services.
• Verify insurance coverage and eligibility; collaborate with billing.
• Provide guidance on patient communication and training new staff.

Skills

Team leadership

Mentoring

Communication

Problem solving

Education

Associates Degree in Health Administration

Tools

EHR system

Job description

Endeavor Health Careers in Naperville, IL, is seeking a Patient Access Representative Lead to supervise the patient access department, ensuring efficient registrations and accurate insurance verification. The role leads a team, mentors staff, and oversees complex scheduling and registration tasks.

The ideal candidate has an Associate's Degree in Health Administration with 3–5 years in patient access, strong communication, and experience with registration systems.