Patient Access Lead: Elevate Scheduling & Care

2000 Edward Elmhurst Healthcare; Los Angeles (CA); In loco; USD 44.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Career Pathways to Promote Growth

Medical, Dental, Vision options

Tuition Reimbursement

Free Parking

Wellness Program

Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off

Community Involvement Opportunities

Descrizione del lavoro

Endeavor Health Careers in Oak Park, IL is seeking a Patient Access Lead to supervise the patient access department and drive efficient registrations and scheduling. You will oversee a team, guide complex registration tasks, and ensure accurate insurance verification and data entry in the hospital’s systems.

The role emphasizes improving the patient experience, reducing wait times, and coordinating with billing and insurance partners.

Competenze

• Associates Degree Health Administration required.
• Minimum 3 years of experience in patient access, healthcare administration, or related field.
• Experience using patient registration and scheduling systems.

Mansioni

• Lead and manage the patient access department, fostering a culture of excellence and teamwork.
• Supervise and mentor a team of patient access professionals.
• Perform and assist with advanced patient registration tasks and complex scenarios.
• Ensure accuracy in patient demographic and insurance data in the EHR system.
• Coordinate and supervise patient appointment scheduling for various services.
• Handle scheduling for specialized services, follow-up appointments, and complex cases.
• Supervise insurance verification processes and resolve related issues.
• Verify patient insurance coverage and eligibility with accuracy.
• Collaborate with insurance providers and billing teams on verification matters.
• Provide guidance to the team on effective patient communication and inquiries.
• Assist in training and mentoring newer patient access representatives.
• Develop and implement strategies to enhance the patient experience and reduce wait times.

Formazione

Associates Degree Health Administration

Descrizione del lavoro

Endeavor Health Careers in Oak Park, IL is seeking a Patient Access Lead to supervise the patient access department and drive efficient registrations and scheduling. You will oversee a team, guide complex registration tasks, and ensure accurate insurance verification and data entry in the hospital’s systems.

The role emphasizes improving the patient experience, reducing wait times, and coordinating with billing and insurance partners.