Patient Access Lead: Coaching & Registration Expert

Jefferson Health; United States; On-site; USD 23,419 - 31,657; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

Retirement plans

Tuition assistance

Job summary

Kennedy University Hospitals, Inc is looking for a Patient Access Support Specialist to assist Patient Access Representatives. You'll be responsible for coaching staff and ensuring compliance with registration processes while providing exceptional patient experiences.

Requirements include a High School Diploma or GED and a minimum of three years of patient registration experience. The position offers a salary range of $17.00 to $22.98 per hour, depending on qualifications and experience.

Qualifications

• Minimum 3 years of patient registration experience.
• Strong verbal and written communication and customer service skills.
• Knowledge of patient registration and insurance coverage requirements.

Responsibilities

• Support Patient Access Representatives to ensure a positive patient experience.
• Coach staff for performance improvement and track metrics.
• Ensure compliance with registration processes and institutional protocols.

Skills

Patient registration experience

Communication skills

Computer proficiency

Coaching ability

Education

High School Diploma or GED

Tools

EPIC

Cerner

Microsoft Office

Job description

Kennedy University Hospitals, Inc is looking for a Patient Access Support Specialist to assist Patient Access Representatives. You'll be responsible for coaching staff and ensuring compliance with registration processes while providing exceptional patient experiences.

Requirements include a High School Diploma or GED and a minimum of three years of patient registration experience. The position offers a salary range of $17.00 to $22.98 per hour, depending on qualifications and experience.