Night Shift Patient Access Specialist

Jefferson Health Plans; New Jersey; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Retirement plans

Flexible spending accounts

Job summary

Kennedy University Hospitals, Inc. seeks a patient access representative to register patients, verify insurance, and collect demographics.

You will use RTE/EPIC/Cerner to confirm coverage and ensure referrals are on file, while delivering accurate information and friendly service in a high-volume setting. Responsibilities include interviewing patients, entering MSQP data, and rotating across outpatient registration and emergency department areas, with emphasis on regulatory compliance and

Qualifications

• High School Diploma or GED; preferred associate degree in healthcare or business.
• Experience in hospital/healthcare customer service and ED registration preferred.
• Familiar with EPIC or Cerner and MS Office.

Responsibilities

• Interact with patients and families to provide a positive experience during registration.
• Collect accurate demographic and insurance information and search medical records.
• Verify insurance, gather payer information, and confirm referrals and authorizations.
• Enter orders, confirm medical necessity for outpatient visits, and interview MSPQ.
• Work with Real Time Eligibility and payer portals to verify coverage and benefits.
• Rotate to all points of service areas within Patient Access and ED.

Skills

Computer skills

Microsoft Office

EPIC

Cerner

Communication skills

Customer service

Education

High School Diploma or GED

Associate's degree in healthcare or business administration preferred

Tools

EPIC

Cerner

Job description

Kennedy University Hospitals, Inc. seeks a patient access representative to register patients, verify insurance, and collect demographics.

You will use RTE/EPIC/Cerner to confirm coverage and ensure referrals are on file, while delivering accurate information and friendly service in a high-volume setting. Responsibilities include interviewing patients, entering MSQP data, and rotating across outpatient registration and emergency department areas, with emphasis on regulatory compliance and