Patient Access Lead: Check-In & Team Training

Centinela Hospital Medical Center; Mesquite (TX); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

401K options

Tuition reimbursement

Job summary

Prime Healthcare in Dallas Regional Medical Center – Mesquite, TX is seeking an Admitting Specialist to oversee the admitting team and ensure smooth patient check-in. The role requires extensive patient access knowledge and strong leadership, communication, and problem-solving skills.

You will verify patient information, insurance details, and documentation, while coordinating with billing and clinical teams to resolve issues and support compliance. Training and scheduling support are included.

Qualifications

• High School Diploma or equivalent required.
• Extensive knowledge of patient access; CHAA preferred.
• Exceptional interpersonal and organizational skills.
• Strong leadership and management abilities with high attention to detail.
• Good written and verbal communication; ability to prioritize.
• Strong analytical and problem-solving skills.
• Proficiency in Word and Excel.
• Ability to manage multiple demands under pressure.

Responsibilities

• Oversee daily workflow of the admitting team and ensure smooth patient check-in.
• Enter and verify patient information, insurance details and required documents.
• Troubleshoot complex registration, insurance eligibility and authorization issues.
• Train new staff and assist with scheduling while maintaining customer service standards.
• Coordinate with clinical teams and billing to resolve account issues and ensure compliance.

Skills

Interpersonal skills

Leadership

Attention to detail

Communication skills

Analytical thinking

Problem solving

Education

High School Diploma

CHAA preferred

Tools

Word

Excel

Job description

Prime Healthcare in Dallas Regional Medical Center – Mesquite, TX is seeking an Admitting Specialist to oversee the admitting team and ensure smooth patient check-in. The role requires extensive patient access knowledge and strong leadership, communication, and problem-solving skills.

You will verify patient information, insurance details, and documentation, while coordinating with billing and clinical teams to resolve issues and support compliance. Training and scheduling support are included.