Lead Registration

Centinela Hospital Medical Center; Mesquite (TX); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

401K options

Tuition reimbursement

Job summary

Prime Healthcare in Dallas Regional Medical Center – Mesquite, TX is seeking an Admitting Specialist to oversee the admitting team and ensure smooth patient check-in. The role requires extensive patient access knowledge and strong leadership, communication, and problem-solving skills.

You will verify patient information, insurance details, and documentation, while coordinating with billing and clinical teams to resolve issues and support compliance. Training and scheduling support are included.

Qualifications

• High School Diploma or equivalent required.
• Extensive knowledge of patient access; CHAA preferred.
• Exceptional interpersonal and organizational skills.
• Strong leadership and management abilities with high attention to detail.
• Good written and verbal communication; ability to prioritize.
• Strong analytical and problem-solving skills.
• Proficiency in Word and Excel.
• Ability to manage multiple demands under pressure.

Responsibilities

• Oversee daily workflow of the admitting team and ensure smooth patient check-in.
• Enter and verify patient information, insurance details and required documents.
• Troubleshoot complex registration, insurance eligibility and authorization issues.
• Train new staff and assist with scheduling while maintaining customer service standards.
• Coordinate with clinical teams and billing to resolve account issues and ensure compliance.

Skills

Interpersonal skills

Leadership

Attention to detail

Communication skills

Analytical thinking

Problem solving

Education

High School Diploma

CHAA preferred

Tools

Word

Excel

Job description

Overview

Shifts Available: Days

Employment Type: Full Time

Hours: 8-hour shifts

Location: Dallas Regional Medical Center – Mesquite, TX

Responsibilities

• Lead and support the admitting team by overseeing daily workflow and ensuring smooth patient check in
• Enter and verify patient information, insurance details, and required documentation with accuracy
• Troubleshoot complex registration, insurance eligibility, and authorization issues
• Train new staff, help with scheduling, and maintain strong customer service standards
• Coordinate with clinical teams and billing to resolve account issues and support compliance and quality

Qualifications

• High School Diploma or equivalent required.
• Extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred.
• Exceptional interpersonal & organizational skills.
• Demonstrated leadership and management abilities. Extremely high degree of attention to detail.
• Good written and verbal communication skills. Ability to prioritize.
• Good analytical & problem solving skills.
• Proficiency in Microsoft Word and Excel.
• Ability to effectively manage multiple demands and function well under pressure.

Here are some of the benefits of working at Prime Healthcare:

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401K options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf