Patient Access Lead - 24/7 Operations & Billing

Advocate Health Care; Hazel Crest (IL); Presencial; USD 75 000 - 110 000; Tempo integral

Resumo da oferta

Advocate Health Care in Illinois seeks a capable operations leader to oversee Patient Access Services and revenue cycle activities, ensuring staffing, workflow efficiency, and adherence to budgets. You will collaborate with leaders across departments, standardize policies, drive process improvements, and maintain high levels of patient and physician satisfaction while upholding regulatory requirements.

Strong communication, coaching, and HR experience are essential to manage a diverse team in a

Qualificações

• High School Graduate.
• Typically requires 3 years of experience in patient registration in a healthcare setting.
• Prior leadership experience required.

Responsabilidades

• Oversee daily operations with 24/7 accountability and staff staffing levels.
• Collaborate with managers to set short and long-term goals for the department.
• Standardize policies and processes across leadership to improve quality and service.
• Resolve issues in hospital business office billing and revenue cycle performance.
• Lead process improvement initiatives and monitor cost performance.
• Coordinate staff training for PAS software updates and compliance.
• Ensure HIPAA/privacy compliance and enforce ethical conduct policies.
• Provide HR guidance including coaching, performance reviews, and staff morale.

Conhecimentos

Leadership

Customer service

Communication

Time management

Problem solving

Formação académica

High School Graduate

Ferramentas

PAS software

Descrição da oferta de emprego

Advocate Health Care in Illinois seeks a capable operations leader to oversee Patient Access Services and revenue cycle activities, ensuring staffing, workflow efficiency, and adherence to budgets. You will collaborate with leaders across departments, standardize policies, drive process improvements, and maintain high levels of patient and physician satisfaction while upholding regulatory requirements.

Strong communication, coaching, and HR experience are essential to manage a diverse team in a