Patient Access & Insurance Verification Specialist

Mercy; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition assistance

Retirement plans matching

Job summary

Mercy Hospital Perry in Perryville, MO is seeking a Patient Access Representative to greet patients, schedule, verify benefits and secure financial clearance. You will ensure accurate data entry and coordinate with insurance and clinical teams while maintaining exceptional customer service.

The role includes float shifts across days, evenings, and nights with rotating holidays and weekends. High school diploma required; 1–3 years clerical experience preferred.

Qualifications

• 1–3 years clerical experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Serve as first point of contact for Mercy patients with high service standards.
• Assist with scheduling, registration, benefit verification, pre-certification and financial clearance.
• Ensure accurate patient data is entered into the patient record.
• Coordinate with insurance carriers, clinicians and staff to support patient access.
• Maintain professional communication and attention to deadlines in a fast-paced environment.

Skills

Clerical experience

Communication

Telephone etiquette

Attention to detail

Data entry

Customer service

Education

High School diploma

Tools

10-key calculator

Electronic health record systems

Job description

Mercy Hospital Perry in Perryville, MO is seeking a Patient Access Representative to greet patients, schedule, verify benefits and secure financial clearance. You will ensure accurate data entry and coordinate with insurance and clinical teams while maintaining exceptional customer service.

The role includes float shifts across days, evenings, and nights with rotating holidays and weekends. High school diploma required; 1–3 years clerical experience preferred.