Patient Access Representative - PRN

Mercy; Perryville (MO); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition assistance

Retirement plans (matching)

Job summary

Mercy Hospital Perry is seeking a Patient Access Representative to greet patients, schedule and register, verify benefits, and secure pre-certification and financial clearance. You will ensure accurate intake of patient data and serve as the first point of contact with compassion and professionalism.

This PRN role covers Days/Evening/Nights with rotating holidays and weekends, requiring excellent communication and multitasking in a fast-paced hospital setting.

Qualifications

• 1–3 years clerical experience preferred.
• Experience with medical terminology and insurance plans preferred.
• Strong communication and telephone etiquette required.

Responsibilities

• Facilitate patient entrance including scheduling and registration.
• Verify benefits, pre-certification, and financial clearance.
• Obtain and populate accurate patient data in records.
• Represent Mercy with high customer service standards.

Skills

Effective communication

Telephone etiquette

Organizational skills

Attention to detail

Medical terminology

Insurance knowledge

Computer proficiency

10-key calculator

Education

High School diploma

Some college coursework

Tools

Computer systems

10-key calculator

Job description

Find your calling at Mercy!

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy service standards. The Patient Access Representative will facilitate all components of the patients entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.

Position Details:

Mercy Hospital Perry

Patient Access Representative
PRN Position - Days/Evening/Nights with Rotating Holidays & Weekends

Qualifications:

• Experience: 1-3 years clerical experience preferred. Experience with medical terminology and insurance plans preferred.
• Required Education: High School diploma required, some college helpful.
• Minimum skills, knowledge and ability requirements:
• Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
• Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
• Strong organizational skills; attention to detail
• Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
• Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

keyword(s): Registration, clerical, front desk, support, administrative