Patient Access Representative (Days/Evening/Nights)

Mercy; Perryville (MO); Presencial; USD 36 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Resumo da oferta

Mercy Hospital Perryville is seeking a Patient Access Representative to serve as the first point of contact with patients. You will perform scheduling, registration, benefits verification, pre-certification and financial clearance, ensuring accurate patient data in the records.

The role requires careful adherence to Mercy service standards and knowledge of insurance guidelines. Shifts include days, evenings, and nights with rotating holidays and weekends; 40 hours per week.

Qualificações

• 1-3 years clerical experience preferred; experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.
• Strong communication, with telephone etiquette and professional patient interactions.
• Strong organizational skills and attention to detail.
• Ability to work under stress and meet deadlines; accuracy in daily tasks.
• Proficiency with multiple computer systems; ability to use a 10-key calculator.

Responsabilidades

• Facilitate patient entrance including scheduling, registration, benefit verification, pre-certification and financial clearance.
• Ensure the most accurate patient data is obtained and entered into the patient record.
• Maintain knowledge of insurance carriers, Medicare guidelines and regulatory requirements.

Conhecimentos

Clerical experience

Effective communication

Telephone etiquette

Attention to detail

Organizational skills

Insurance knowledge

Formação académica

High School diploma

Some college helpful

Ferramentas

Computer systems proficiency

10-key calculator

Descrição da oferta de emprego

Find your calling at Mercy!

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy service standards.

The Patient Access Representative will facilitate all components of the patients entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection.

The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.

Position Details:

Mercy Hospital Perry (Perryville, MO)

Patient Access Representative - Float
Shifts: Days/Evening/Nights with Rotating Holidays & Weekends

Hours: 40 hours/week

Qualifications:

• Experience: 1-3 years clerical experience preferred. Experience with medical terminology and insurance plans preferred.
• Required Education: High School diploma required, some college helpful.
• Minimum skills, knowledge and ability requirements:
• Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
• Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
• Strong organizational skills; attention to detail
• Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
• Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.