Patient Access & Insurance Verification Specialist

Henderson Hospital; North Augusta (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Unlimited Employee Referral Bonus – AI

Competitive Compensation & Generous PT

Excellent Medical, Dental, Vision and

Tuition/Certification Reimbursement

401(K) with company match

Career development opportunities

SoFi student loan refinancing program

Discounted stock plan

More information on Benefits Guest

Job summary

Aiken Regional Medical Centers is seeking a Patient Access Specialist to greet and register patients, collect demographics, verify insurance, and ensure accurate records for reimbursement. You’ll explain forms, work with third parties, and handle various office tasks to support efficient patient access.

The role emphasizes customer service, accuracy in data collection, and knowledge of insurance processing, with opportunities to contribute to a collaborative hospital team.

Qualifications

• Associate degree in business or related major required.
• Minimum of two years experience in a health care facility or equivalent position.
• CPI required for staff who work in FED or obtained within 90 days.
• Medical Terminology (Basic), Phone etiquette, Microsoft excel, good mathematical skills, detail oriented.
• Knowledge of insurance processing requirements (auth, verification, terms, and regulations), analytical skills.

Responsibilities

• Displays excellent customer service skills while interacting with customers via phone, e-mail, correspondence or in person.
• Ability to explain all required forms inherent to the registration process.
• Demonstrates the ability to utilize all types of office equipment such as fax machine, scanner, copier, embosser, etc.
• Demonstrates a good understanding of Insurance processing requirements (verification, authorization, terms, requirements and regulations).
• Other duties and responsibilities as assigned.

Skills

Customer service

Phone etiquette

Excel

Medical terminology

Insurance processing

Analytical skills

Detail oriented

Education

Associate degree

Two years healthcare experience

Job description

Aiken Regional Medical Centers is seeking a Patient Access Specialist to greet and register patients, collect demographics, verify insurance, and ensure accurate records for reimbursement. You’ll explain forms, work with third parties, and handle various office tasks to support efficient patient access.

The role emphasizes customer service, accuracy in data collection, and knowledge of insurance processing, with opportunities to contribute to a collaborative hospital team.