Patient Access & Insurance Verification Specialist

SUNY Downstate Health Sciences University; New York (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

SUNY Downstate Health Sciences University seeks a full-time Registrar / TH Staff Assistant 2 to input patient data into Eagle, verify insurance, collect copays, and coordinate scheduling. The role supports the Ambulatory Care Services department and requires healthcare office experience and MS Office proficiency.

Responsibilities include document scanning, consent collection, and triage of urgent patient needs, while ensuring compliance and efficient patient flow within the outpatient setting.

Qualifications

• 0–1 year of clerical or registration experience in a healthcare setting.
• High School Diploma or GED (or equivalent).
• Proficiency in Microsoft Office (Access, Excel, PowerPoint, Word).
• Equivalent combination of education, training, and experience.

Responsibilities

• Interview and verify patient demographic and financial information for Eagle input.
• Verify coverage using EMEVs and Relay systems.
• Have patients complete financial screening forms and sign consents.
• Scan documents to OnBase and collect copayments at service.
• Arrange appointments, triage urgent needs, and follow up no-shows.
• Interface with Medical Director, providers, nursing staff for coordination.

Skills

Clerical skills

Healthcare office experience

Education

High School Diploma or GED

Associate or Bachelor Degree

Tools

Microsoft Office Suite

Job description

SUNY Downstate Health Sciences University seeks a full-time Registrar / TH Staff Assistant 2 to input patient data into Eagle, verify insurance, collect copays, and coordinate scheduling. The role supports the Ambulatory Care Services department and requires healthcare office experience and MS Office proficiency.

Responsibilities include document scanning, consent collection, and triage of urgent patient needs, while ensuring compliance and efficient patient flow within the outpatient setting.