Patient Access & Insurance Verification Specialist

Dallas Medical Center; Irving (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Dallas Medical Center in Irving, TX is seeking a Patient Account Registrar to collect and verify patient demographic and insurance information. You will work closely with the Admitting team to ensure eligibility, benefits, and authorizations are accurately obtained and communicated to patients of all ages.

The role involves interviewing patients, verifying benefits, and entering data in computerized systems while supporting Admitting department operations and reception duties.

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Services experience required
• High School Graduate or GED Equivalent Required

Responsibilities

• Interview patients or authorized representatives to gather accurate demographic and insurance information
• Verify insurance eligibility, benefits, and required authorizations
• Enter and retrieve patient data using computerized systems
• Communicate clearly with patients using age-appropriate techniques across all life stages
• Support Admitting department operations, including reception, PBX functions, and special assignments

Skills

Customer service

Communication skills

Analytical skills

Multi-tasking

Medical terminology knowledge

Education

High School Diploma or GED

Job description

Dallas Medical Center in Irving, TX is seeking a Patient Account Registrar to collect and verify patient demographic and insurance information. You will work closely with the Admitting team to ensure eligibility, benefits, and authorizations are accurately obtained and communicated to patients of all ages.

The role involves interviewing patients, verifying benefits, and entering data in computerized systems while supporting Admitting department operations and reception duties.