Patient Access & Insurance Verification Specialist

White Rock Medical Center; Dallas (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

White Rock Medical Center in Dallas is seeking a compassionate Patient Access Representative to pre-verify insurance, confirm coverage, and complete admissions paperwork in a fast-paced hospital setting. You will greet patients, collect demographics, input data into registration systems, obtain authorizations, and maintain clear communication with patients and insurers under HIPAA.

A minimum of two years of face-to-face customer service in healthcare and a high school diploma are required; some

Qualifications

• Two years of face-to-face customer service in healthcare is required.
• Experience with patient registration, insurance verification, and HIPAA compliance.
• Ability to handle multiple tasks accurately in a high-stress environment.

Responsibilities

• Greet patients and families; assist with admissions in the lobby or care areas.
• Verify demographics and insurance coverage; process required forms.
• Input pre-certification/authorization data into the system; obtain authorizations.
• Communicate clearly with patients and insurers and follow up on open authorizations.

Skills

Customer service

Effective communication

HIPAA awareness

Multitasking

Education

High school diploma or equivalent

Tools

Registration software

Job description

White Rock Medical Center in Dallas is seeking a compassionate Patient Access Representative to pre-verify insurance, confirm coverage, and complete admissions paperwork in a fast-paced hospital setting. You will greet patients, collect demographics, input data into registration systems, obtain authorizations, and maintain clear communication with patients and insurers under HIPAA.

A minimum of two years of face-to-face customer service in healthcare and a high school diploma are required; some