Infusion Center Patient Access Specialist

PeaceHealth; Sedro-Woolley (WA); On-site; USD 31,905 - 43,063; Part time

Benefits offered by this job

Full medical/dental/vision coverage

403b retirement plan employer base and

Paid time off

Life and disability insurance with buy

Tuition and education reimbursement

Wellness benefits and expanded EAP/HEA

Job summary

PeaceHealth is seeking a Patient Access Representative for the Infusion Center. This part-time 0.80 FTE day position supports scheduling, insurance verification and pre-certification while serving as a clinical liaison with physician practices.

You will pre-register patients, collect balances, verify coverage and obtain prior authorizations as needed. The role requires at least one year in medical office or related customer service; familiarity with Microsoft Office is a plus.

Qualifications

• High School Diploma Preferred: or equivalent
• Minimum of 1 year Required: Medical office or related customer service experience
• Preferred: Experience with Microsoft Office applications

Responsibilities

• Pre-registers/registers patients with accurate demographic and financial data.
• Collects patient balances, co-payments, co-insurance, or other payment types.
• Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
• Responds to customer’s inquiries.
• Assists with departmental coverage as needed.
• Manages daily appointment schedules which may include reminder calls and calling all referrals.

Skills

Medical Terminology

CPT/ICD-10 coding

Customer service

Time management

Interpersonal skills

Conflict resolution

Education

High School Diploma

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

PeaceHealth is seeking a Patient Access Representative for the Infusion Center. This part-time 0.80 FTE day position supports scheduling, insurance verification and pre-certification while serving as a clinical liaison with physician practices.

You will pre-register patients, collect balances, verify coverage and obtain prior authorizations as needed. The role requires at least one year in medical office or related customer service; familiarity with Microsoft Office is a plus.