Patient Access & Insurance Specialist

Lawall Prosthetic and Orthotic Services; King of Prussia (PA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

Lawall Prosthetic & Orthotic Services in King of Prussia, PA seeks a professional PSR to serve as the first contact for patients, referral sources, and visitors, ensuring timely access to services by verifying benefits and securing authorizations.

Reporting to the Patient Accounts Supervisor, the PSR will document verification details, collaborate with clinicians and billing teams, and contribute to an exceptional patient experience in a friendly, team-oriented environment.

Qualifications

• Experience with insurance verification, prior authorizations, medical billing, or healthcare reimbursement.
• Working knowledge of Medicare, Medicaid, Managed Care, and Commercial insurance plans.
• Understanding of HCPCS coding, ICD-10 coding, and payer guidelines.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with medical billing software and Microsoft Office applications.

Responsibilities

• Verify patient insurance eligibility, benefits, and coverage information.
• Obtain prior authorizations for prosthetic and orthotic services.
• Contact insurance companies to confirm coverage, authorization requirements, and claim status.
• Collaborate with clinicians, patient service staff, and billing teams to resolve insurance-related issues.
• Accurately document insurance verification and authorization information within company systems.
• Monitor and follow up on pending authorizations to minimize delays in patient care.
• Maintain knowledge of payer policies and documentation requirements.
• Ensure compliance with company policies, payer guidelines, and HIPAA regulations.

Skills

Insurance verification

Prior authorizations

Medical billing

HIPAA compliance

Microsoft Office

Communication

Organization

Tools

Medical billing software

Microsoft Office

Job description

Lawall Prosthetic & Orthotic Services in King of Prussia, PA seeks a professional PSR to serve as the first contact for patients, referral sources, and visitors, ensuring timely access to services by verifying benefits and securing authorizations.

Reporting to the Patient Accounts Supervisor, the PSR will document verification details, collaborate with clinicians and billing teams, and contribute to an exceptional patient experience in a friendly, team-oriented environment.