Patient Access & Insurance Coordinator

UF Health; Jacksonville (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

UF Health in Jacksonville, FL is seeking a patient access specialist to support front desk operations and ensure smooth patient flow. You will schedule appointments, register patients, and verify insurance information while maintaining a courteous, patient-centered approach.

You will also coordinate with nurses and physicians, process referrals and authorizations, and handle billing documentation to support accurate claims. Strong communication and data-entry skills are essential for success.

Qualifications

• Two years of experience in a clinical office setting required.
• Experience with patient registration, front desk operations, and insurance processes.
• Excellent English communication, both verbal and written.
• Proficiency in data entry and basic arithmetic for cashiering.

Responsibilities

• Schedule patient appointments and register patients.
• Obtain required signatures and documents for billing and insurance.
• Enter lab and diagnostic orders into the system.
• Greet patients and answer incoming calls, coordinating with staff.
• Process referrals and obtain necessary authorizations.
• Assist with end-of-day patient disposition and statistics.

Skills

Insurance knowledge

Insurance authorizations

Decision making

Verbal communication

Written communication

Data entry

Prioritization

Stress management

Conflict resolution

Cashiering

Education

High school diploma or GED

Job description

UF Health in Jacksonville, FL is seeking a patient access specialist to support front desk operations and ensure smooth patient flow. You will schedule appointments, register patients, and verify insurance information while maintaining a courteous, patient-centered approach.

You will also coordinate with nurses and physicians, process referrals and authorizations, and handle billing documentation to support accurate claims. Strong communication and data-entry skills are essential for success.