Patient Access Front Office Lead - Hybrid

Connecticut Children's Medical Center; Hartford (CT); Hybrid; USD 85,000 - 105,000; Full time

Job summary

Connecticut Children’s is seeking an experienced Assistant Manager for Patient Access Front Office to lead registration and check-in operations across multiple locations. The role focuses on staffing, training, patient flow, and accurate financial clearance to support outpatient services.

The ideal candidate brings 4–6 years in patient registration or physician practice settings, proven supervisory experience in healthcare, and a commitment to delivering high-quality patient experiences in a

Qualifications

• 4 to 6 years of work experience in patient registration or physician practice experience required.
• Supervisory experience in healthcare environment strongly preferred.
• Post-high school education preferred; relatable or comparable certification strongly considered.

Responsibilities

• Oversee front office registration and check-in for outpatient services.
• Manage staff scheduling, training, and performance.
• Ensure accurate patient accounts and efficient revenue cycle processes.
• Collaborate with leaders to optimize patient flow and service delivery.

Skills

Interpersonal skills

Verbal communication

Leadership

Employee development

Education

Post-high school education

Tools

Microsoft Windows

Microsoft Office

Electronic Health Record

Job description

Connecticut Children’s is seeking an experienced Assistant Manager for Patient Access Front Office to lead registration and check-in operations across multiple locations. The role focuses on staffing, training, patient flow, and accurate financial clearance to support outpatient services.

The ideal candidate brings 4–6 years in patient registration or physician practice settings, proven supervisory experience in healthcare, and a commitment to delivering high-quality patient experiences in a