Patient Access Manager — Front-End Revenue Cycle Leader

Augusta Health Careers; Fishersville (VA); On-site; USD 74,000 - 124,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan

Paid time off

Tuition reimbursement

Onsite parking

Flexible scheduling

Employee discounts

Job summary

Augusta Health in Fishersville, VA is seeking a Front Line Leader to oversee patient access operations and front-end revenue cycle services, ensuring standardized registrations, collections, and excellent customer service.

The role requires understanding of payer requirements, staff development, policy implementation, and regulatory compliance, with daytime schedule and potential weekend oversight.

Qualifications

• High School Diploma is required.
• CHAM certification and NAHAM membership are preferred.
• Experience supervising healthcare registration and revenue cycle activities.

Responsibilities

• Oversee front-end registration, collections, and revenue cycle teams.
• Ensure standardized registration and patient access operations across sites.
• Develop policies, staff descriptions, and onboarding procedures.
• Maintain regulatory compliance and payer requirements.
• Coach and mentor staff to achieve performance goals.

Skills

Knowledge of medical coding

Verbal and written communication

Organizational skills

Team building

Employee engagement

Education

High School Diploma

Bachelor's in Healthcare Management (preferred)

Job description

Augusta Health in Fishersville, VA is seeking a Front Line Leader to oversee patient access operations and front-end revenue cycle services, ensuring standardized registrations, collections, and excellent customer service.

The role requires understanding of payer requirements, staff development, policy implementation, and regulatory compliance, with daytime schedule and potential weekend oversight.