Patient Access & Front Desk Specialist — PTO & DailyPay

WellSpan Health; Gettysburg (Adams County); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

DailyPay

Expanded Paid Parental Leave

Résumé du poste

WellSpan Health is seeking a detail-oriented front desk administrator for the Internal Medicine Gettysburg practice. The role involves patient check-in, collecting payments, scheduling appointments, and ensuring accurate demographic and financial information in the systems.

The position requires excellent communication, basic computer and medical office knowledge, and willingness to travel to other practices as needed. Benefits include health coverage, retirement, PTO, and education support.

Qualifications

• HS diploma or GED required.
• Post-high school vocational or business school preferred.
• Front desk or physician office experience required (less than 1 year).
• Customer service and safety training within 90 days required.
• Medical terminology training within 180 days required.
• Insurance and compliance training within 1 year required.

Responsabilités

• Greet and interview patients to collect financial/biographic information.
• Explain financial requirements and collect deposits/deductibles; explain insurance and precertification requirements.
• Register patients and ensure accurate demographic information in systems.
• Schedule appointments with referrals and pre-authorization forms; verify benefits.
• Handle check-in/check-out processes and issue receipts; collect payments.
• Reconcile daily cash and balances; assist with end-of-day processes.
• Research billing questions with billing service; support process improvements.
• Travel to other practices as needed.

Connaissances

Communication skills

Medical office knowledge

Computer skills

Formation

High school diploma or GED

Post-high school vocational training

Description du poste

WellSpan Health is seeking a detail-oriented front desk administrator for the Internal Medicine Gettysburg practice. The role involves patient check-in, collecting payments, scheduling appointments, and ensuring accurate demographic and financial information in the systems.

The position requires excellent communication, basic computer and medical office knowledge, and willingness to travel to other practices as needed. Benefits include health coverage, retirement, PTO, and education support.