Patient Access & Front Desk Specialist

Associated Medical Professionals of NY, PLLC; Wheatland Center (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and 
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HSA / FSA

401(k) matching

Employee Assistance Program (EAP)

Job summary

U.S. Urology Partners is hiring a Patient Access Representative to greet patients and visitors in a courteous, professional manner and to manage check-in and check-out procedures.

The role includes answering department calls, verifying insurance information, and collecting patient payments to ensure smooth visits. The ideal candidate will have a High School Diploma, strong communication skills, HIPAA compliance, and at least one year of experience in a medical setting.

Qualifications

• High School Diploma is required.
• Professional interaction with patients and staff.
• Strict confidentiality and HIPAA compliance.
• One year of experience in a medical setting.

Responsibilities

• Greet patients and visitors promptly and cordially.
• Manage patient check-in and checkout processes.
• Answer calls about appointments and general inquiries.
• Review charts for upcoming visits and ensure required information is included.
• Scan and sort documents within the EMR system.
• Verify and update insurance information with patients.
• Collect patient payments.

Skills

Communication

Professional conduct

Customer service

HIPAA compliance

Education

High School Diploma

Tools

EMR systems

Job description

U.S. Urology Partners is hiring a Patient Access Representative to greet patients and visitors in a courteous, professional manner and to manage check-in and check-out procedures.

The role includes answering department calls, verifying insurance information, and collecting patient payments to ensure smooth visits. The ideal candidate will have a High School Diploma, strong communication skills, HIPAA compliance, and at least one year of experience in a medical setting.