Patient Access & Front Desk Specialist

MemorialCare; Long Beach (CA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Signing bonus

Health insurance

Job summary

MemorialCare is seeking a Front Office Assistant in Long Beach to support OB clinics with patient registration, scheduling, and front desk duties. You will verify insurance, collect payments, and maintain accurate data in the EHR while ensuring a positive patient experience.

The role requires strong customer service, HS diploma, Medical Terminology cert preferred, and BLS current. External hires may receive a $1,500 signing bonus; health benefits are provided.

Qualifications

• Minimum 1 year of customer service experience.
• Prior medical office experience preferred.
• High School diploma or equivalent required; Medical Terminology Certificate preferred; BLS certification required.

Responsibilities

• Handle front office duties for OB practices, including patient check-in and scheduling.
• Verify insurance eligibility and collect payments; balance batches in EHR.
• Answer calls within 3 rings and route to appropriate staff; maintain lobby safety and cleanliness.

Skills

Customer service

Education

High School diploma or equivalent

Medical Terminology Certificate

Current BLS for Healthcare Provider

Tools

EHR systems

Job description

MemorialCare is seeking a Front Office Assistant in Long Beach to support OB clinics with patient registration, scheduling, and front desk duties. You will verify insurance, collect payments, and maintain accurate data in the EHR while ensuring a positive patient experience.

The role requires strong customer service, HS diploma, Medical Terminology cert preferred, and BLS current. External hires may receive a $1,500 signing bonus; health benefits are provided.