OB/GYN Front Desk Assistant – Patient Flow

MemorialCare; Irvine (CA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Signing bonus

Job summary

MemorialCare is seeking a Front Office Assistant in Irvine, CA to support OB/GYN practices. The role handles patient registration, scheduling, insurance verification, and front-desk duties with a focus on accuracy and customer service.

Experience in outpatient medical offices and medical insurance is required; a high school diploma is mandatory, with Medical Terminology and BLS preferred. A $1,500 signing bonus is available for external hires meeting requirements.

Qualifications

• Prior outpatient medical office and medical insurance experience required.
• Prior customer service experience required.
• Knowledge of patient registration, scheduling, and insurance verification processes.

Responsibilities

• Manage front desk duties for all medical practices.
• Assist patients with information forms and registrations.
• Verify insurance eligibility and collect payments.
• Schedule, reschedule, and manage appointments; handle no-shows.
• Answer calls promptly and direct appropriately; maintain lobby safety.

Skills

Customer service

Registration & scheduling

EHR systems

Education

High school diploma or equivalent

Medical Terminology certificate

BLS for Healthcare Provider

Tools

None

Job description

MemorialCare is seeking a Front Office Assistant in Irvine, CA to support OB/GYN practices. The role handles patient registration, scheduling, insurance verification, and front-desk duties with a focus on accuracy and customer service.

Experience in outpatient medical offices and medical insurance is required; a high school diploma is mandatory, with Medical Terminology and BLS preferred. A $1,500 signing bonus is available for external hires meeting requirements.