Front Office Assistant: Patient Concierge (Signing Bonus)

MemorialCare Health System; Long Beach (CA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Signing bonus

Health insurance

Job summary

MemorialCare Medical Foundation in Long Beach, CA is seeking a Front Office Assistant to support OB clinics. You will handle front desk tasks, patient registrations, insurance verification, and scheduling, ensuring a smooth patient flow in a busy medical office.

The role requires at least 1 year of customer service experience (medical office preferred). High school diploma, medical terminology cert preferred, and BLS for Healthcare Providers required.

Qualifications

• One year minimum of customer service experience.
• Prior medical office experience preferred.
• High School graduate or equivalent required.
• Medical Terminology Certificate preferred.
• Current BLS for Healthcare Provider required.

Responsibilities

• Assist pre-arrival patient process and gather required information.
• Verify patient registration data and insurance eligibility; receipt payments.
• Screen and direct incoming calls; maintain professional communication.
• Monitor lobby area for patient wait times and notify appropriate staff.
• Identify improvement opportunities and communicate to management.
• Receive, file, and distribute incoming and outgoing materials; perform miscellaneous duties as needed.

Skills

Customer Service

Education

High School graduate or equivalent

Medical Terminology Certificate

Current BLS for Healthcare Provider

Job description

MemorialCare Medical Foundation in Long Beach, CA is seeking a Front Office Assistant to support OB clinics. You will handle front desk tasks, patient registrations, insurance verification, and scheduling, ensuring a smooth patient flow in a busy medical office.

The role requires at least 1 year of customer service experience (medical office preferred). High school diploma, medical terminology cert preferred, and BLS for Healthcare Providers required.