Patient Access & Front Desk Specialist

Valley Day and Night Clinic; Harlingen (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Supportive team atmosphere

Job summary

A family healthcare provider in Harlingen, Texas, is seeking a skilled Patient Access Representative to enhance patient experience. Responsibilities include greeting patients, managing a multi-line phone system, and verifying insurance. Ideal candidates should have a high school diploma, strong communication skills, and experience in a front desk role. Join a supportive environment committed to quality healthcare and make a meaningful impact in your community while enjoying competitive pay.

Qualifications

• Previous experience in a receptionist or front desk role, preferably in a healthcare setting.
• Proficient in English (oral and written communication).
• Ability to stand for extended periods and perform light physical tasks.

Responsibilities

• Greet and assist patients in person and over the phone.
• Operate a multi-line telephone system to answer and screen calls.
• Check patients in and out, verify insurance and collect payments.
• Ensure compliance with HIPAA regulations and maintain confidentiality.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Problem-solving

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Standard office equipment

Job description

A family healthcare provider in Harlingen, Texas, is seeking a skilled Patient Access Representative to enhance patient experience. Responsibilities include greeting patients, managing a multi-line phone system, and verifying insurance. Ideal candidates should have a high school diploma, strong communication skills, and experience in a front desk role. Join a supportive environment committed to quality healthcare and make a meaningful impact in your community while enjoying competitive pay.