Patient Access & Front Desk Coordinator

US Digestive Health; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

US Digestive Health is seeking a Patient Access Coordinator I to provide front desk support, greet patients, manage check-in/check-out procedures, and accurately enter information into the EMR. The role also handles payments and serves as a patient advocate while representing the company professionally.

The ideal candidate will have strong organizational and communication skills, experience with EMR systems, and a customer-service mindset to support our office staff and patients in a fast-paced

Qualifications

• Medical terminology knowledge is required.
• Experience using EMR systems is preferred.
• Strong organizational and communication skills are essential.
• Customer service orientation is important for patient interactions.

Responsibilities

• Greeting patients at Check In and Check Out, entering demographic information into EMR.
• Obtaining patient copays and payments to post as needed.
• Maintaining efficient and accurate multi-communication in the office.
• Acting as patient advocate and company representative.
• Supporting the office staff with flexibility and cooperation.

Skills

Medical Terminology

EMR experience

Organizational skills

Communication skills

Customer service oriented

Education

High School Diploma or GED

Tools

EMR systems

Job description

US Digestive Health is seeking a Patient Access Coordinator I to provide front desk support, greet patients, manage check-in/check-out procedures, and accurately enter information into the EMR. The role also handles payments and serves as a patient advocate while representing the company professionally.

The ideal candidate will have strong organizational and communication skills, experience with EMR systems, and a customer-service mindset to support our office staff and patients in a fast-paced