Patient Access & Front Desk Coordinator

Baptist Health; Charlestown (IN); On-site; USD 19,000 - 28,000; Part time

Job summary

Baptist Health is seeking a Patient Access Coordinator for BHMG Physical Therapy Charlestown, IN. The role handles patient scheduling, registration, and insurance verification, with duties spanning payments, messaging, and clerical support in a busy medical office.

The position supports patients across age groups and ensures a smooth front-office workflow, including preparation of treatment areas and maintaining department order.

Qualifications

• High school diploma or equivalent.
• Computer skills required; medical terminology preferred.
• Prior medical office experience preferred.

Responsibilities

• Schedule patient appointments and reminder calls.
• Greet and register patients.
• Verify demographic and insurance information in the patient record.
• Collect co-pays and payments; prepare daily deposit and reconciliation.
• Receive and relay messages to/from providers and log them.
• Provide clerical support: typing, mail, faxes, and supplies.
• Prepare treatment area and maintain department order.
• Support patients with impairments and assist varied age groups.

Skills

Computer skills

Medical terminology

Education

High school diploma or equivalent

Job description

Baptist Health is seeking a Patient Access Coordinator for BHMG Physical Therapy Charlestown, IN. The role handles patient scheduling, registration, and insurance verification, with duties spanning payments, messaging, and clerical support in a busy medical office.

The position supports patients across age groups and ensures a smooth front-office workflow, including preparation of treatment areas and maintaining department order.