Front Office Coordinator at Integrated Medical Practice

Minnesota Regenerative Institute.; Arkansas; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Paid time off

Profit sharing

Wellness resources

Job summary

Minnesota Regenerative Institute in Baxter, MN is seeking a high-energy Front Office Coordinator to join our integrated medical team. You’ll manage patient flow, onboarding, and serve as the warm first point of contact, delivering outstanding service.

This role blends front desk expertise with patient relations, requiring organization, tech comfort, and a collaborative spirit to support clinicians and patients through every step of care.

Qualifications

• Experience greeting patients and handling front desk operations.
• Ability to answer phones and schedule appointments.
• Strong interpersonal skills and compassionate approach.
• Comfort with basic payments and checkout processes.

Responsibilities

• Welcome and check in/out patients.
• Answer phones and assist with patient questions.
• Schedule appointments and coordinate patient flow.
• Collect payments and process check-out.
• Maintain a clean, organized, and efficient front office.
• Call new patient leads to help them get scheduled.
• Follow up with patients who cancel or miss appointments.
• Reach out to patients who need to be rescheduled.
• Assist with simple social media tasks (responding to messages, notifications, etc.).
• Help patients complete necessary paperwork.
• Confirm appointment types so patients are scheduled correctly.
• Guide new patients through the intake process.
• Prepare and review paperwork for accuracy.
• Communicate with providers to ensure seamless handoffs.
• Keep patients informed about next steps in their care.
• Ensure new patients feel welcomed, supported, and confident.

Skills

Phone etiquette

Customer service

Organizational skills

Scheduling systems

Team player

Communication

Tools

Scheduling software

CRM systems

EHR

Job description

Future Opening: Front Office Coordinator at Integrated Medical Practice

• 401(k)
• 401(k) matching
• Bonus based on performance
• Paid time off
• Profit sharing
• Wellness resources

Do you thrive in a fast-paced environment where people feel supported because of you? Do you love connecting with others, solving problems on the fly, and keeping operations running smoothly? Do you bring energy, warmth, and a touch of “I’ve-got-this” confidence to every interaction?

If so, you might be the perfect fit for our next Patient Access Coordinator.

Minnesota Regenerative Institute is a rapidly growing, integrated medical practice in Baxter, MN. We combine regenerative medicine, chiropractic care, functional wellness, nutrition, IV therapy, and vein care under one roof.

Our team of MDs, NPs/PAs, Chiropractors, Nutritionists, Rehab Specialists, Sonographers, and Phlebotomists works together to help patients reclaim their health and quality of life.

And now we're adding someone who loves people — and can keep a highly dynamic clinic running smoothly.

This is not a typical front desk job. You’ll be part front desk specialist, part new-patient coordinator, part patient-relations rockstar.

You’ll manage patient flow, support new patient onboarding, and help keep patients on track with their care — all while delivering outstanding customer service.

• Friendly, energetic, and patient-centered
• Excellent on the phone and in person
• Organized, accurate, and able to multitask in a busy environment
• A fast learner comfortable with technology and scheduling systems
• Someone who enjoys helping people feel understood, supported, and welcomed
• A team player who thrives in a collaborative environment
• Comfortable switching roles throughout the day depending on clinic needs

What You’ll Be Doing

Front Desk & Patient Support

• Welcome and check in/out patients
• Answer phones and assist with patient questions
• Schedule appointments and coordinate patient flow
• Collect payments and process check-out
• Maintain a clean, organized, and efficient front office

Patient Access & Communication

• Call new patient leads to help them get scheduled
• Follow up with patients who cancel or miss appointments
• Reach out to patients who need to be rescheduled
• Assist with simple social media tasks (responding to messages, notifications, etc.)
• Help patients complete necessary paperwork
• Confirm appointment types so patients are scheduled correctly
• Guide new patients through the intake process
• Prepare and review paperwork for accuracy
• Communicate with providers to ensure seamless handoffs
• Keep patients informed about next steps in their care
• Ensure new patients feel welcomed, supported, and confident

Monday–Thursday
8:00 AM – 12:30 PM
1:30 PM – 6:30 PM
(36–40 hours/week)

• Competitive pay based on experience
• Opportunities for growth in a rapidly expanding clinic
• A fun, high-energy work environment with a family-like team
• A chance to truly impact patients’ lives every single day

Ready to Join MNRI?

We can't wait to meet the next high-energy, compassionate member of our MNRI family!