Front Desk Coordinator

Talentify; Minneapolis (MN); On-site; USD 25,000 - 36,000; Full time

Job summary

BizTek People is seeking a Medical Front Desk Coordinator / Patient Services Representative for our client in Minneapolis. This 13-week, full-time contract role onsite supports a busy outpatient specialty clinic, handling registration, scheduling, insurance verification, and front desk duties.

You will greet patients, complete registrations, verify demographics and insurance, schedule appointments, collect co-pays, and support Epic EMR, In-Basket, and MyChart workflows.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of healthcare front desk experience.
• Epic EMR experience required.
• Experience with patient registration, scheduling, and insurance verification.
• Reliable transportation for occasional secondary clinic location.

Responsibilities

• Greet and assist patients in person and by phone.
• Complete patient registration and check-in/check-out processes.
• Collect and verify demographic, insurance, and financial information.
• Schedule appointments and manage patient communications.
• Collect co-pays and outstanding balances.
• Process documentation, medical records, mail, and faxes.
• Support Epic EMR, In-Basket, and MyChart workflows.
• Maintain reception and patient-facing areas.
• Assist with general office operations and administrative tasks.

Skills

Customer service

Communication skills

Organization

Education

High School Diploma or GED

Tools

Epic EMR

MyChart

In-Basket

Job description

BizTek People is in search of Medical Front Desk Coordinator / Patient Services Representative for our client in Minneapolis!

Contract: 13 Weeks | Schedule: Full-Time, 40 Hours/Week, Monday-Friday

Shift Hours: 8-hour shifts between 7:45 AM and 4:30 PM

Work Setting: Onsite

We are seeking an experienced Medical Front Desk Coordinator to support a busy outpatient specialty clinic. This role serves as the first point of contact for patients and is responsible for delivering excellent customer service while managing registration, scheduling, insurance verification, and administrative support functions.

Requirements

• High School Diploma or GED
• Minimum 1 year of healthcare front desk experience
• Epic EMR experience required
• Experience with patient registration, appointment scheduling, check-in/check-out, and insurance verification
• MyChart and In-Basket experience preferred
• Reliable transportation for occasional support at a secondary clinic location

Responsibilities

• Greet and assist patients in person and by phone
• Complete patient registration and check-in/check-out processes
• Collect and verify demographic, insurance, and financial information
• Schedule appointments and manage patient communications
• Collect co-pays and outstanding balances
• Process documentation, medical records, mail, and faxes
• Support Epic EMR, In-Basket, and MyChart workflows
• Maintain reception and patient-facing areas
• Assist with general office operations and administrative tasks

Ideal Candidate

• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Ability to work effectively in a fast-paced healthcare environment
• Team-oriented, dependable, and adaptable
• Consistent attendance and professionalism

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